MS
Marlee S
1 reviews | Active since May 2016
15 Jan 2021, 13:29
VODACOM *****, theft & invasion of privacy
Sent an e-mail (detailed and with proof) of a very serious problem, 3 days ago and still have had not feedback, been resending it everyday.
Local offices "cannot" help and apparently nor can the business account manager.
Beyond agitated and ready to take this to the authorities and legal system.
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Replies (1)
Vodacom's replyOfficial
15 Jan 2021, 14:16Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply15 Jan 2021, 14:16
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team