Vodacom ***** & theft.

I've been fighting since March 2022 to get my number changed into my name, after my husband died. Physically gave them all necessary documents & paid for them to open an account in my name with my transferred cell number. Despite physically providing all their required original documents, my late husband's account has not been cancelled causing my cell number to be discontinued just before Christmas. I've therefore been forced to purchase a prepaid card. Yet more money paid to Vodacom, who still will not acknowledge that I provided then with everything, plus paying extra. In April 2022, Alton at Northgate Mall confirmed that all had been done. What a lie & they still have my money, which they can't find. How is that Billing even confirmed my new account - yet it doesn't exist in their records.