Vodacom ***** Response

I’ve had a *****elent contract purchased using my details on 22/12/2019. Despite supplying the necessary documentation required by the Vodacom ***** Centre,I have yet to see a resolve in this matter. Adding to this grievance is that I’ve been billed for this new contract for two months in succession despite earlier assurances from your call Centre that this would not happen.

I have emailed your ***** Centre and tried to call them with no response. I have called your customer care line with very little information supp**** and even at one stage been called a **** when stating the fact that I have tried to contact your ***** centre.

This is a level of negligence and apathy that I have not experienced in my years as a Vodacom customer and has definitely put off from further service from you once this matter has hopefully been resolved.

I also have little belief that you actually have a functioning ***** Centre.

Greatly Dissappointed