Vodacom ***** Pathetic Service

I've had the worst service I've ever experienced in my life from vodacom. I've tried to log a ***** case after receiving a ********** fibre contract. I've received acknowledgement of my docs and confirmed they have been received from vodacom social media account. I've requested the ***** dept to contact me numerous of times and reply to my mail with their findings and have done follow up mails with the reference EC-1E4M-229DOA attached but have received no feedback. My cell line is now blocked because of the ********** fibre contract and has started to affect my work. Absolutely pathetic service. I would never recommend vodacom as a service provider to anyone in the future