Vodacom - *****! lies! pathetic service!

<p>I am absolutely frustrated with the service I have received from Vodacom.</p> <p> </p> <p>I was promised a call back on 5 May ref nr 1354. I have been with Vodacom ONLY for the past 12 YEARS, and its time I change due to the service I am getting. I requested to cancel the upgrade on my contracts on 29 April after been charged fees which I was not advised about. I was told I will be paying a less amount for much more benefits, at the time did not make sense and I confirmed if this is the case. After seeing my debit order for April 2017 and statement only I called to cancel which was too late. Now after receiving my May statement I call to cancel and im told its to late they already allocated my airtime. Its 8 days in the month. Please stop ripping people off. Maybe R100 / R200 may not seem a lot to you. Before I am debited at the end of this month I need this sorted.</p> <p> </p>