1 reviews | Active since Aug 2018
Vodacom ***** in bank account
Vodacom has started a habit of overcharging my account unauthorised every month. The amounts debited from my account are for items unauthorised and uncommunicated.
I normally pay R800 on my account and last month they pull 1300 out of my account, which they still havent reimbursed me even at this point. This month the have charged me a whooping R8333 rands and what do they tell me, they can only re-imburse after 14 days. Is this a stunt to ***** our money and hope we do not notice Vodacom. I have Bill's that I have to be paying now that are not going to be serviced because you stole money out of my account. What you are doing is ***** that should be reported because you are *****ing money from your customers!!
Thank you for the time and effort taken to voice your dissatisfaction with our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
Kindly note that your query is currently being addressed by the relevant department, who will be contacting you to offer further assistance.
Regards,
Vodacom Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction with our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
Kindly note that your query is currently being addressed by the relevant department, who will be contacting you to offer further assistance.
Regards,
Vodacom Consumer Website Team