Vodacom *****.!!!!

Im fed up of vodacom giving me the run around. I was promised that my account will be fixed by the 31st of July but to this day nothing has been fixed. Vodacom acknowledged that ***** was committed in my account, there are two cellphone numbers (that I don't know of) that are linked under my account. Those two numbers receive Data on a monthly basis, one number receives 10GB of data while the other receives 22GB of data and I'm supposed to be paying for that. I was assured that both numbers will be canceled by the 31st of July. (I even have screenshots to prove that). All communication was done on Twitter and they promised me that I will be contacted soon, but nothing. I gave them 3 months to fix the issue, I gave them benefit of the doubt to fix it but nothing has been done. If my account is not fixed by Friday my next stop is to the ombudsman and ICASA and I'll include all the screenshots of them acknowledging ***** and of them promising me that my account would be cleared by the 31st of July, I will also be opening a case of ***** against vodacom and they will also be hearing from my lawyers soon. Vodacom has to deal with their employees who commit such *****. ***** is a crime and thus crime is a punishable offense. I will not be paying for anyone else's bills! Vodacom needs to be boycotted and be done away with. I will not recommend them to anyone and I will be writing a thread on Twitter about vodacom expressing my revolt, I will include all our conversations from our DMs. According to vodacom, credit was due to me, but no I owe ridiculous amounts of money and that is messing up my credit score. I'm giving vodacom till Friday to fix this!! In fact, I want my contract to be canceled, I want nothing to do with them anymore.!!