1 reviews | Active since Dec 2016

14 Oct 2021, 21:43

Vodacom *****

I have been trying to close the vodacom account since last month.i have call them couple of time and i am not getting help. I went to one of the branch and they also told me they dont have access to terminate the contract i must keep trying to call in order to cancel the account. I mean the contract ended. Why are they refusing to close the account, this is *****.

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Replies (1)
Vodacom
Vodacom's reply15 Oct 2021, 07:23
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team