NJ
Nonkosi J

1 reviews | Active since Jul 2020

01 Jul 2020, 16:42

Vodacom *****

I got shock of my life to learn that someone has done a cellphone upgrade on my behalf at vodacom, they used a failse ID. Vodacom please assist.

0
Replies (2)
Vodacom
Vodacom's reply02 Jul 2020, 07:14
Official
Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team
NJ
Nonkosi J's update08 Jul 2020, 17:39
Reviewer Update
Thank you so much Vodacom for quickly assisting within a week,i really appreciate all your effort, but apparently i had 2 numbers under the same contract and you only reversed 1,please also help me with the second one so i can be able to upgrade. Thanks!