JR
Jacques R

1 reviews | Active since Jul 2011

28 Jan 2019, 12:42

Vodacom ***** department no response Ref: EC-1RSI-23ZG4C

I have emailed Vodacom ***** department and still no response. Call was logged on 18 January 2019 and today 28 January 2019 - 7 days Ref: EC-1RSI-23ZG4C

0
Replies (4)
Vodacom
Vodacom's reply28 Jan 2019, 14:15
Official
 
Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via Whatsapp to request your personal details 
 
Regards, 
 
Vodacom Consumer Website Team        
JR
Jacques R's update05 Feb 2019, 09:26
Reviewer Update
And still waiting for Vodacom to get back to me Ref:: EC-1RSI-23ZG4C ***/0119
JR
Jacques R's update07 Feb 2019, 11:42
Reviewer Update
And still waiting for Vodacom....
JR
Jacques R's update11 Feb 2019, 10:52
Reviewer Update
From 18 January 2019 until today 11 February 2019 = 22 days and still no response, and no results….