VODACOM ***** DEPARTMENT JUST CLOSE AMY***** CASE WITHOUT INVESTIGATING OR ANY FEEDBACK... AND THEY CONTINUE TO DEBIT MY BANK ACCOUNT

Twice I raised with the Vodacom ***** department that a vodacom contract was **********ly opened againt my cellphone number and they just close the tickets without any investigation or informing me. Even if i block the Vodacom debit order they debit my account again.

Absolutely no help from customer service as they dont know what to do .... just refers me to their ***** department who just closes the ticket without talking to me....