TW
Tania W

1 reviews | Active since Aug 2017

13 Oct 2017, 13:24

Vodacom ***** department deserves a minus 100 on a scale from 1 to 10.

The PATHETICNESS of my Vodacom saga continues. After 3 months, they have STILL not managed to sort out the ********** activity on my name. I have now received an invoice for R7000 which is NOT FOR MY ACCOUNT!!! Is your ***** Department already on Christmas holiday, or can someone please sort this out??????????????? Reference number 1- ********** **********

0
Replies (1)
Vodacom
Vodacom's reply13 Oct 2017, 14:01
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team