Vodacom , ***** Department

Good day

I have received a sms with an attachment regarding an account being in arrears . I have disputed this account for almost 2 years . This account was open not by me but on my behalf without my consent at a branch according to Vodacom . I have escalated the issue with Vodacom ***** department and have received the following Ref Nr EC-1JE4-17F9KW . They requested a avidavid and certified copy of my ID with three signatures . I did all they have asked and since then the accound was handed over to Burnard Raaf Debt collection with no outcome on regarding the case opened at Vodacom ***** department . This Morning I recieved a message from MBD company with referance nr :*** .

I have not been contacted by MBD regarding this case , and would like to speak to a consultant to find the final solution to this problem . I have done everything in my power to give accurate and correct information , I have cooperated with two different debt collection agencies and Vodacom customer care and the ***** dispute department at Vodacom.

Just today I tried to speak to someone . The ladies handling the calls are unable to help , and was forwarded to MBD Debt collections . MBD doent even have my records , and can not assist me , they just want to escalate the problem but to Vodacom , as have been done for the last 2 years .....

If this issue is not attended to , I will be the one suffering a bad credit record . Please Help my resolve this issue once and for all .

Kind regards