Vodacom ***** Department

I have had the worst service from Vodacom and it's ***** department. I had 3 ********** accounts added to my phone and I've followed all the procedures in order to report this to Vodacom, they ending up resolving 2 of the accounts but there is still one that remains and no one at customer care can help, there is no number for ***** and they keep sending me to an email address that never replies. This is now affecting my credit status as I refuse to pay for the ********** accounts. I am literally begging for someone to help me with this.