AM
Awelani M
1 reviews | Active since Mar 2023
23 Mar 2023, 12:18
Vodacom ***** debit
I Receive A Stop Order For R2767.92 from Vodacom that I don't no about as I don't have a contract with Vodacom on the 28/02/2023 which looks like a ****s I havent receive any call from Vodacom ***** since my complain how fair is that to just lost the kind of money I don't understand how do they debit money from my account without my knowledge
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Replies (2)
Vodacom's replyOfficial
23 Mar 2023, 14:10Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply23 Mar 2023, 14:10
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
27 Mar 2023, 13:14Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, I have advised you accordingly with regards to your query. Regards Consumer Website Team
Best regards,
Vodacom's reply27 Mar 2023, 13:14
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, I have advised you accordingly with regards to your query. Regards Consumer Website Team
Best regards,