MH
Muhammed H

1 reviews | Active since Aug 2018

05 Sept 2018, 11:46

Vodacom & ***** Contracts

My contract was upgraded through *****. I am waiting for Vodacom's response! The service is extremely poor!

I got a Reference Number from Vodacom, but they just ignoring my emails.

0
Replies (2)
Vodacom
Vodacom's reply05 Sept 2018, 11:57
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply05 Sept 2018, 12:06
Official

Good Day Muhammed

Thank you for taking the time to raise your complaint with our team.

I have handed your query over to our ***** Disputes Team for further assistance and they will make contact with you soonest.

Your SR reference number is EC-1KPP-2XM3T0.

We do apologise for the inconvenience caused to you.

Regards

Consumer Website Team