1 reviews | Active since Oct 2018
Vodacom ***** complaint
Vodacom wants me to pay for products I did not take. I had a 2 year contract with vodacom and cancelled it last year, however, Vodacom kept taking large sums of money from my account after 2/3 months they took my salary fortunately I was able to reverse the amount. However, they kept making deductions from my account for something I knew nothing of. I made dozens of affidavits tomorove my innocence and the ***** department than informed me tha vodacom employee who supposedly canceled my contract sold my personal information and that’s person commuted a ***** by taking things on my name. What makes me angry is the evening calls I get tounf 9 pm telling me a should pay back vodacom and insisting I give them my ID number ASAP before they take further steps. I explained to the what happened and that my name was cleared but still no one listened. Vodacom is claiming I owe them R27000 even after I lost so much and gave them all the necessary information they needed they haven’t cleared out my name this has affected as I had to resign from my job early and left the country in debt for something I did not do. I want my name to be cleared vodacom is ******ing from me and I don’t have it I am a student trying to better my life I hate debts and I’ll never take a contact again in my life! I’m accused of a ***** I reported and was cleared.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
