EM
Ernest M
1 reviews | Active since Sept 2015
08 Feb 2023, 19:06
Vodacom ***** Case
I never opened an account with Vodacom, and they instructed me to write an affidavit to prove my innocence which I did. It's been a year now and they have not done anything but kept on calling me to pay. Now they are threatening me with taking me to lawyers for something I do not know. At least tell me what happened to the investigation—bad service from them.
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Vodacom's replyOfficial
09 Feb 2023, 07:33Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply09 Feb 2023, 07:33
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team