MB
Matthew B
1 reviews | Active since Jan 2020
15 Apr 2021, 09:40
VODACOM ***** CASE
After ***** taking place on my cellphone account by a vodacom employee at a vodacom branch I still after nearly 2 months have not received any communication from Vodacom as to how they are going to sort this mess out! They simply just invoiced me for a ridiculous amount which was never the deal.
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Vodacom's replyOfficial
15 Apr 2021, 10:55 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply15 Apr 2021, 10:55
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team