VODACOM *****
I have suddenly started being charged for some VODASURE whatever at R150.31 for a number that I do not even own and then they have the audacity to actually argue with me that I must have opted for insurance on the phone!
WHY THE HECK would I insure a phone I DO NOT OWN on a number that is not even mine!!
This is not the first time Vodacom has de*****ed me and then they have the audacity to tell me I must have app**** for this.
They cannot show me where I signed for this or where I called them for this so I want my R601.24 refunded PLUS INTEREST!
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Vodacom's replyOfficial
21 Jul 2021, 14:04Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply21 Jul 2021, 14:04
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team