SM
Siphelo M
1 reviews | Active since Apr 2013
13 Oct 2022, 21:25
Vodacom ***** bypassing credit checks and opening account with peoples details.....200
Hi there,
Can you please tell me why the account was opened with my details? Was the. credit check done as there was no enquiry on any credit bureau? Did the person who opened the account produce the protective registration letter? How did they get the id copy and bank account details?
Kindly answer all the questions above and once done kindly close that account as I did not open it and have no Vodacom contract. In which province was this done?
Kindly reverse and payback the deduction you have made in my account with its fees.
Kind Regards Siphelo ***
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Replies (2)
Vodacom's replyOfficial
14 Oct 2022, 07:51Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply14 Oct 2022, 07:51
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
SM
Siphelo M's updateReviewer Update
21 Oct 2022, 10:12Haven't got any response on this,I have been following up with no success Nomsa and Irene are not even responding to the million emails I have sent ***
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Even the landlines is not being answered, it feels like this is an inside job using people's details to create account, can you tell me what is difficult in contacting the victim and update with the case.
***
Even the landlines is not being answered, it feels like this is an inside job using people's details to create account, can you tell me what is difficult in contacting the victim and update with the case.
SM
Siphelo M's update21 Oct 2022, 10:12
Reviewer Update
Haven't got any response on this,I have been following up with no success Nomsa and Irene are not even responding to the million emails I have sent ***
***
Even the landlines is not being answered, it feels like this is an inside job using people's details to create account, can you tell me what is difficult in contacting the victim and update with the case.
***
Even the landlines is not being answered, it feels like this is an inside job using people's details to create account, can you tell me what is difficult in contacting the victim and update with the case.