VODACOM ***** BILLING

I have a bad experience with you guys,2021 August i took contract phone with you and monthly of R374,99 but realized upon receiving the phone that its not what i expected ,i then request collection of which your courier guys did came and collected. By the end of the month money was deducted from my bank account of which i reversed it and did call you to communicate what transpired.an email was sent that the account has been closed and furthermore no money was ever deducted from my account .But today i received a call from VVM that i have been handed over to them by Vodacom and that i owe an amount of R1300 of which i dont understand ,please fix your **** iam tired of your unprofessionalism and clear my name because i dont even have an account ,even a phone from you and i dont need one.And on my Clearscore ,i saw Vodacom are saying i have balance of R191 with R0 settlement. Thank you