VODACOM *****

I DO NOT EVEN WANT TO GIVE ONE STAR. I have been receiving bills for a contract that I have cancelled in July when it expired and which I requested to keep my nr as pre paid. I have been contacting VODACOM every month since and every time they assure me that it is done but the next month I receive another bill and now they claim that I am in arrears. Suddenly I also have another nr that is topped up with 2GB data but which I have not requested. THIS IS *****!! Every time I phone I ask for a reference nr and each time I am told that they do not give ref nrs.

I am going to report VODACOM to the Onbudsman because it seems that I am not the only person struggling with this issue.