DB
DeWet B
1 reviews | Active since Mar 2019
10 Jun 2022, 11:33
Vodacom ***** and *******
Again I don't want to give a star. On the 6th of June I put in another complaint. The 8th I get an e-mail saying someone will contact me in 24 hours. As I know Vodacom. It's the 10th today and still nothing. ***** company and don't stick to what they say. My query started on the 31st of May. I wanted to cancel my contract but they promised i won't get bad service. After 20 years with Vodacom i will cancel al my contracts.
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Vodacom's replyOfficial
10 Jun 2022, 12:03Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply10 Jun 2022, 12:03
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team