Vodacom ***** and pathetic client service.

I don't know where to even start. Vodacom has the habit of upgrading accounts without your consent. I had this with two of my numbers before, but this past few months been hell!

I have two numbers what I requested to be canceled with them in March 2021. These numbers were never canceled and September 2022 I recieved messages airtinme and data being bought on one of these numbers. I phoned Vodacom on 12 September to notify them of this activity. The activities on this account continued. I phoned again and ask to block this number.

Since then I had numerous calls with them to try and sort this out. NOT ONE WHERE THEY CONTACTED ME!

I have logged a ***** dispute, and asked accounts to please not give me over to creditors because of their own incompetency.

It is now December and they've suspended my number due to my account being in arrears (an account what I believed to be pay as you go). I have found out that two of my n7umbers has been upgraded without my consent and asked them to reverse this. They can block the numbers or reverse the upgrades due to my account being in arrears. They account that's only in arrears because they upgraded the numbers in the first place.

What am I to do?