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vanneciahn N
1 reviews | Active since Aug 2016
03 Feb 2021, 13:54
Vodacom *****
I am very disappointed with vodacom. Their online service which allows ******** to get away with theft. There is somebody who took a contract in my name and an amoun of R4400 has been deducted thia month from my account. And when i enquire they are sending me from pillar to post. And apparently all contracts opened online are verbal, they do not request an documents from their customers to verify if the person is really who they say they are. I hope hello Peter will expose them an assist witht his query
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Replies (1)Vodacom's replyOfficial
03 Feb 2021, 14:01 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply03 Feb 2021, 14:01
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
