CV
Charlie V

1 reviews | Active since Nov 2016

30 Nov 2016, 11:36

Vodacom *****

<p>Yesterday I had a ballance of 1GB data , 97 minutes airtime and 250 sms , 19:00 last night it all vanished , all my balances show 00.00 , Since then I can use my phone at all , Just spend two hours and the vodashop and all they do is dial customer service and hand me the phone , Pathetic to say the least. This is a new contract I took out last month</p>

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Replies (1)
Vodacom
Vodacom's reply30 Nov 2016, 12:10
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,