AJ
Ashley J

1 reviews | Active since Jan 2023

10 Jan 2023, 15:44

Vodacom *****

I closed my Vodacom account in July 2021 to get rid of this horrible service provider. I have been constantly receiving emails from so-called attorneys that a balance is still due. I have responded by stating the proof of payment, no balance due on the Vodacom account, and advised the references of the call with the agent. These "arrears" now show on my credit score. I have emailed Vodacom but have heard nothing except discount offers from these "attorneys" to settle my **** account. Disgusting service- *****s in fact.

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Replies (1)
Vodacom
Vodacom's reply11 Jan 2023, 08:20
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team