AS
Annemie S

1 reviews | Active since Oct 2020

01 Oct 2020, 10:50

Vodacom *****

After being stuck abroad during my upgrade period Vodacom decided to sign me into a two year contract of their own choice without permission or signatures. After my case has been escalated 5 times they said I should contact their ***** department, who does not pick up the phone.

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Replies (1)
Vodacom
Vodacom's reply01 Oct 2020, 10:56
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team