Vodacom *****

Someone has taken a new contract out on my daughters name. She lives in Dubai. She has tried to speak to Vodacom staff and even the ***** department. They have not responded to any of her emails and when she speaks to them they are sending her around in circles advising her to send another email which she does but still gets no response. Vidacom continues to deduct from her bank account. Tell me how is it even possible that Vodacom gives out new phones and contracts without FICA requirements. Vodacom and their staff are allowing ***** to be committed against existing customers. That is of course if its not internal ***** that's being encouraged.