CP
Christo P
1 reviews | Active since Jan 2020
11 Feb 2021, 10:40
Vodacom *****.
Vodacom commit ***** by accepting instructions from a unknown person on my account. They deduct money off my account without my approval and following numerous queries do not respond to rectify the problem.
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Replies (2)
Vodacom's replyOfficial
11 Feb 2021, 11:06Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply11 Feb 2021, 11:06
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
CP
Christo P's updateReviewer Update
11 Feb 2021, 13:43Unfortunately I have reason to believe that this will not happen. I registered a similar complaint also on this platform last week and did not receive any response. I will update once I receive a response.
CP
Christo P's update11 Feb 2021, 13:43
Reviewer Update
Unfortunately I have reason to believe that this will not happen. I registered a similar complaint also on this platform last week and did not receive any response. I will update once I receive a response.