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Tumi M
1 reviews | Active since Aug 2021
30 Aug 2021, 17:30
VODACOM *****
Last year July Chatz opened an additional line that I do not know anything about, R500 was debited. August another line was opened, R2600 was debited. I was told to go to the police to do an affidavit ( such an inconvenience!!!). Lodged a ***** dispute at the *****s department on 09/09/2020 given a reference on 30/09/2020 and told this will be resolved with 14 working days. DON'T KNOW IF THEY WERE TALKING ABOUT 14 YEARS!!! I emailed them again on 07/01/2021, no assistance. I tried again on 26/04/2021 and still nothing to date. I NOW CANNOT GET A LOAN BECAUSE OF VODACOM'S *****!!! I AM DISGUSTED AND ANGRY :-(
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Vodacom's replyOfficial
30 Aug 2021, 21:17Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply30 Aug 2021, 21:17
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
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Tumi M's updateReviewer Update
07 Sept 2021, 18:30You can contact me on ***
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Tumi M's update07 Sept 2021, 18:30
Reviewer Update
You can contact me on ***