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madimetjaluc L

1 reviews | Active since Jan 2012

09 Sept 2016, 12:17

Vodacom *****

<p>2012 vodacom allowed a stranger to buy fone on contract using my details and now they still doing the same thing of allowing strangers to take contract using my details again, somehow it looks like vodacom is not taking any action or shame those that misuse our details, all vodacom cares for is selling contracts without proper check n verifiction. I called customer call centre without any success due to failing to pass security question (well, how do i pass security question if i dont have vodacom contract ) i am not a vodacom subscriber at all. Since this morning I've been trying to get to vodacom legal deprtment n unfortunately i was advised that they forever busy.</p> <p>I need vodacom to take off my name off their database n also remove it from whatever contact database they.</p>

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Replies (1)
Vodacom
Vodacom's reply09 Sept 2016, 12:20
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team