AVDE
ANNE-MARIE VAN DER ELST

1 reviews | Active since Jan 2021

18 Jan 2021, 10:58

Vodacom *****

I have tried since MAR2020 to cancel 3 ****les - The vodacom sales people tried to - every call i was cut off the minute i said i need to cancell . I finally got hold of someone only to be told they have upgraded 6 ****les for another 2 years. I was informed i upgraded all of them in Nov 2020 . How on earth does this makes sense when ive been trying for 10 months to cancell them !!!!!This is ***** on behalf of VODACOM AND I STILL cannot resolve this . No where can they prove with an email that i asked to upgrade . VODACOM you need to contact me urgently

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Replies (1)
Vodacom
Vodacom's reply18 Jan 2021, 11:54
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team