nS
ntokozo S
1 reviews | Active since Sept 2021
25 Jan 2023, 15:28
vodacom *****
contract ended june 2022. order to cancel contract was made in april and in may 2022, but they are still billing my account when i call the cancellation number to query i do not get through i went to the store in pavillion they couldn't help me they gave me the cancellation number to call. i been using vodacom for more than 6 years now i did not expect this from them this is ***** and their service is pathetic . i am very dissapointed and i want them to cancel the amount they are billing me but i can not even get throuhgh to customer service.
Helpful (0)
Replies (1)0
Replies (1)Vodacom's replyOfficial
26 Jan 2023, 07:16 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply26 Jan 2023, 07:16
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
