Vodacom *****!

Item: Vodacom
Rating: 1
Author: Christoff S

********** account confirmed with Vodacom in 2019. Never signed up for any vodacom line as I reside in NEW ZEALAND.

After 30 phone calls Vodacom has confirmed the account is **********. Still I receive invoices for this ********** account evey month.

I have sent 15 emails to Vodacom customercare every month after I receive the ********** invoice. No joy. I have sent 2 emails to Vodacom ***** line. No joy. I have reported Vodacom once on Hello Peter. Only then they attempt to remove this ********** account.

Please note that I still receive ********** invoices.

Reference number: EC-1ZDL-3HGEAF

Helpful (0)

Replies (1)

Vodacom's replyOfficial

11 Jan 2021, 08:58

Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team

Vodacom's reply11 Jan 2021, 08:58

Official