AK
Ali K

1 reviews | Active since Apr 2012

19 Dec 2015, 11:11

VODACOM *****

VODACOM staff, after hours used my personal details including using my ID as a ****, and other FICA details that you share with VODACOM and created an account under my name and due to the debit order on my bank account, i was debited thousands of rands. This occurred on the 21 October 2014! I have been battling, complaining and wasting my time to 1. open up a crime investigations case at the SAPS against the account - since there was a iphone 5 64Gig that was also \added"on the account. 2. have visited the VODACOM customer care walkin centre in Canal Walk for around 7 times and usually spending on average 4 hours per visit. 3. Had to show case and get archival statements for 13 months to show that the money that is owed to me by VODACOM needs to be settled to my bank account. 4. After VODACOM admitted and concluded that it was a ***** case"

0
Replies (1)
Vodacom
Vodacom's reply21 Dec 2015, 07:37
Official
Hello alikiyaei,

Thank you making us aware of your complaint

Please note that a consultant will make contact with you in due course to assist with your query.

Regards
Consumer Website Team