1 reviews | Active since Jun 2017

21 Jun 2019, 11:43

VODACOM *****

I MUST SAY VODACOM IS THE MOST ********** NETWORK I HAVE EVER KNOWN, THEY UPGRADED MY ACCOUNT ON A "NON DEVICE" CONTRACT. AND NOW I GO TO UPGRADE MY ACCOUNT, WHICH WAS SIGNED TO END ON JULY 2019. THEY TELL ME MY CONTRACT IS ENDING NOVEMBER 2020. WOW! ARE THEY THAT DESPERATE, THAT THEY ARE WILLING TO RIP US OFF FROM OUR 2CENTS IN THIS ECONOMY ..

0
Replies (2)
Vodacom
Vodacom's reply21 Jun 2019, 14:20
Official
Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team 

Best regards,

Vodacom
Vodacom's reply24 Jun 2019, 16:12
Official
Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction with our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
As per discussion, your query has been resolved.
Regards
Vodacom Consumer Website Team

Best regards,