1 reviews | Active since May 2019
VODACOM *****
I have a small cell phone contract of R44 per month On the 25th April a ******** purchase data on my cell contract. I revered the amount on the 26th and informed Vodacom of the *****. I sent the necessary documents on the 26th to the ***** division and requested that they put a stop on the contract for any further purchases. Imagine my surprise when Vodacom put through a debit for R3740. Because I had minimised my balance the debit was bounced and now I am being warned by ABSA I will be credit black listed. Must I put R50000 in my account to cater for the ********* On Friday I went into Vodacom in the Mall in PMB and they sent the Vodacom required documents but no action again by Vodacom ***** division. PLEASE HELP!!!!!!
Best regards,
Best regards,
Thank you for the time and effort taken to voice your dissatisfaction with our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
Kindly note that your query is currently being addressed by the relevant department, who will be contacting you to offer further assistance. A request to have this matter prioritized has been submitted.
Regards
Vodacom Consumer Website Team
Best regards,
Thank you for the time and effort taken to voice your dissatisfaction with our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
Kindly note that your query is currently being addressed by the relevant department, who will be contacting you to offer further assistance. A request to have this matter prioritized has been submitted.
Regards
Vodacom Consumer Website Team
Best regards,
Thank you for the time and effort taken to voice your dissatisfaction with our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
As per discussion, your query has been resolved.
RegardsVodacom Consumer Website Team
Best regards,
Thank you for the time and effort taken to voice your dissatisfaction with our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
As per discussion, your query has been resolved.
RegardsVodacom Consumer Website Team
Best regards,