Vodacom *****

This is my first complaint about Vodacom and how they commit *****. For some reason Vodacom deducts money from my account for Gamemine. It happened in 2018 and I cancelled it. I noticed it again in January 2019 and immediately cancelled it on 29 Janauary 2019. I spoke to Jerry Mogoboya at 15:20 on 29/01/2019 and he assured me multiple times that the service was cancelled and he also blocked this and all other similar services from never accidentally being activated again. To my surprise on 18/02/2019 I discovered this gamemine on my account again to the amount of R85. I cancelled it again and also spoke to Lerato at Vodacom who was of no assistance except saying she referred it to the “back office”. She also refused to give me her surname. Today this gamemine amount on my bill is R90. Hoe is this possible when I cancelled and blocked all services?????? To date I have had no response from Vodacom in this regard but come month end they will be eager to ***** this money from my bank account.