1 reviews | Active since Sept 2015
Vodacom *****
I have been having ********** upgrades being done on my account. I Keep phoning customer care to say the number doesnt belong to me and we keep going back and forward with the same situation. I went to the police station to make an affidavit and submitted it to vodacom and requested that my account be locked and after that I receive a call from an agent on the 18th of October to say I requested a sim swop on a number I dont even know. Till today I havent received any feedback from an agent. Vodacom has even moved my debit order date with out my knowledge. I have not receive such pataetic service in my life. I Will not recommend any one to take a contract with vodacom n will cancelling my services with them as soon as my contract is up. As ***** is being done on my account and I am not getting any Feedback from vodacom.
Best regards,
Best regards,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, query has now been Resolved. Regards Consumer Website Team(SA)
Best regards,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, query has now been Resolved. Regards Consumer Website Team(SA)
Best regards,