Vodacom *****

Ref no. EC-1KKS-1DKMEA has reference. A ********** upgrade was done on my Vodacom account recently. I found out when I went to Vodacom in Musina Mall Limpopo to do an upgrade on my router, and the consultant told me that I have already done an upgrade on the 5th of July 2018.

I then opened a case and wrote an email to ********** who then acknowledged receiving the email and promised to give me feedback in 14 working days and it never happened.

On Friday the 24th of August I sent a follow up email and to date no response has been sent to me.

Today I saw a debit order of R795 that went off from my account, this happened even after my efforts to stop it and after reporting.