1 reviews | Active since Jul 2018
VODACOM *****
I was contacted by a Vodacom agent who told me that my contract was changing and that I would be getting more data and that my contract would now be cheaper. I told he I am upgrade my contract and that I would not be signing anything. He told me that my contract wasn’t being renewed and that I wouldn’t be paying any more than I am. The next day I received an sms to say that my upgrade order for Vodacom had been completed. When I checked on the Vodacom app I found that my contract had been renewed for another 2 years and the price had gone up. This is blatant ***** committed by Vodacom and I will be opening a case of ***** with the police against them.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
