VODACOM *****

I am extremely IRATE with the service VODACOM is offering a "once off offer" was given to me on the 8th of August being 5GB of DATA for R345.00 offer valid till 23.59 that evening I immediately charged my phone with R380.00 and dialled the number to purchase the offer only to get messages indicating the funds were insufficient, I then contacted Vodacom and was directed to a gentleman by the name of Tebogo, whom had assisted me until the last call received from him was on the 13th of August, VODACOM had "recharged" my phone with 3GB of data for R300 @22h29 on the 8th of August WITHOUT MY AUTHORISATION!!! I HAD INSISTED THAT THE OFFER OF 5GB BE LOOKED AT AND WHY VODACOM WOULD TAKE MY MONEY WITHOUT MY AUTHRISATION AND NOT GIVE ME WHAT WAS OFFERED???? I AM STILL WAITING TO HEAR FROM VODACOM , I PHONED YOUR CONTACT CENTRE TODAY 17/08/2018 @13H20 AND EXPLAINED THE WHOLE SITUTATION TO A 'CONSULTANT' WHO WAS EXTREMELY RUDE & DISRESPECTFUL!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! NICE ONE VODACOM FIRST YOU TAKE MY MONEY AND GIVE ME SOMETHING I DID NOT WANT AND THEN GO ABOUT TREATING ONE OF YOUR LOYAL CUSTOMERS LIKE S__T@!!!!!!!!!!!!!!!!!!!!!!!!!!!!!