Vodacom *****

November 2017, one of your call centre agents informed me that there was an extra number on my contract. I then realized that number had been there since 2011 and I had been paying R75 each month for a number that wasn't even mine. It was added without my permission. I informed their ***** department and even went to the police for an affidavit, stating that I want my money refunded. They are now refusing to give me back my money, which I unknowingly paid for the last 7 years, without any good reason.

This is absolutely pathetic and I will not stand for this. I want this to be investigated and my money to be refunded in full.