JM
Justine M

1 reviews | Active since Sept 2013

04 Jul 2018, 09:13

Vodacom *****

On the 6th of Nov 2017, I lodged a dispute that a ********** contract had been opened by employee of Vodacom under my name. An affidavit was sent through and I received a call from the ***** Dispute line advising that the matter had been resolved. Last week I received a call from Vodacom's debt collection centre stating that I owed Vodacom monies in relation to the ********** account and if not paid, I would be listed. I have contact the ***** and dispute line and still not resolve on this, the debt collection centre still advise that I owe them this money. **************** by a large Corporate.

0
Replies (1)
Vodacom
Vodacom's reply04 Jul 2018, 09:44
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Best regards,