Vodacom *****

Two months ago a New VODACOM contract and an upgrade was made under my name with a ********** ID. I alerted VODACOM and I was asked to send my ID copy and Avidavit. I sent VODACOM all that and I received a reference number. I am still waiting for a resolution and my account is being debited. I have been calling VODACOM and they keep telling me that they will get back to me. I want to cancel my contract and I never want to deal with Vodacom. Vodacom service is appaulling.