1 reviews | Active since Apr 2018
Vodacom *****
Just when I thought that Vodacom had sorted out my subscription to Vodacom games, a subscription I have never requested , I receive a message a few weeks ago that my subscription has been renewed! I phone their call centre and the lady cancelled it.
Lo & behold, I receive another sms yesterday, " Your R 5 weekly subscription to Vodacom Games! has been renewed. To manage your subscription click http://games.vodacom.co.za. When I click on this link, there is no option to cancell, merely another host of games.
This is *****, which ever way you dress it up!
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Good Day Peter John Dewet
Kindly note that the above query has been attended to and feedback has been provided.
Kind Regards
Craig Julius
Vodacom Consumer Website Team
Best regards,
Good Day Peter John Dewet
Kindly note that the above query has been attended to and feedback has been provided.
Kind Regards
Craig Julius
Vodacom Consumer Website Team
Best regards,