1 reviews | Active since May 2018
Vodacom *****
I do not have a vodacom contract or a vodacom sim card yet I have a debit order every month from vodacom.i have made multiple calls to vodacom trying to get to the bottom of this.I was told to inform ***** department which i have done about 5 months ago (my account has been debited monthly for over a year)a lady calls me stating that she has concluded that it is a ********** transaction however,she works for an independant company and will contact vodacom to inform them it is indeed **********.my account is still being debited 5 months later,i keep calling vodacom and they keep telling me to wait???? What kind of service is this!!! RiDICULOUS!!!
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
