SP
Sarah P

1 reviews | Active since Aug 2017

05 Apr 2018, 22:31

VODACOM *****

I am so so angry at the monies that have been taken from my vodacom contract account. I am really disgusted that this company can rob customers of their air time.

I am requesting that you return R50.00 of my airtime (NOT DATA) I WANT MY AIRTIME BACK as soon as possible. This is ***** and day light robery.

0
Replies (2)
Vodacom
Vodacom's reply06 Apr 2018, 06:10
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Best regards,

Vodacom
Vodacom's reply06 Apr 2018, 10:21
Official

Good day

Thank you for taking my call; we regret taking note of your experience. Thank you for taking my call.

I have allocated as promised.

Regards

Moddy

Best regards,